About this service
Apply for a new National ID card, renew an existing one, or replace a lost or damaged card.
Who needs this service
- Any Kurdistan Region resident needing a new or renewed national id card.
- Citizens applying for the first time or replacing a lost or damaged document.
- Families registering a newborn or updating existing records.
Documents required
- Birth certificate (scanned copy)
- Family registry book (scanned copy)
- Passport-size photo (JPG or PNG)
- Current ID card (if renewal or replacement)
Application workflow
How to apply — step by step
Create or sign in to your Halzanîn account
Registration is free and takes under 2 minutes. You need a valid email address and a mobile number for OTP verification.
Complete the online application form
Fill in your personal details and any service-specific information. All fields with a red asterisk are required.
Book your appointment slot
Choose a date and time to visit the Civil Registry service centre for document verification. Slots are available Sunday through Thursday.
Upload your supporting documents
Upload scanned copies or clear photographs of all required documents. Accepted formats: JPG, PNG, PDF — max 5 MB each.
Attend your appointment and collect your document
Bring originals of all documents on your appointment day. Your QR receipt will be sent by email and is available in your dashboard. Collection is usually at the same visit.
Online vs. in-person
- Apply from home at any time
- Skip the queue at the service centre
- Real-time status tracking in your dashboard
- Instant QR confirmation by email
- Visit the ministry service centre directly
- Open Sunday–Thursday, 8:00–15:00
- Longer wait times without a prior booking
- Bring originals of all documents
Processing timeline
Estimated total: 10 working days from appointment date. Timelines may vary during peak periods. Track your application status in your dashboard.
Cost
Free
No payment required
This service is provided free of charge by the Kurdistan Regional Government. No fees, no hidden charges. You will never be asked for payment to submit or collect this application.
Frequently asked questions
Ready to apply?
Free, online, takes 5–10 minutes. Have your documents ready.